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Philips Returns Policy

Click Health & Beauty Philips Product Returns Policy

Click Health & Beauty is committed to selling high-quality products on behalf of Philips; however we understand that at times items are unsuitable. We can only accept the return of products with proof of purchase that are unused, in original undamaged packaging, and in a saleable condition. Shavers, Epilators, Shaver Heads and Toothbrush Heads cannot be exchanged or refunded for hygiene and safety reasons unless returned in the condition stated above. 

Click Health & Beauty cannot accept the return of products with missing elements or parts. Philips has a department that will send out any missing components directly to the customer. Please contact the Support Line on 0844 3380489 to arrange replacement parts to be sent out within 48 hours. 

Philips Warranty

All Shavers come with a 2 year worldwide guarantee and can adapt to any voltage. 

Philips' Warranty begins on the date of purchase as indicated on the proof of purchase. If the date of purchase is not available or unknown, the warranty period is considered to have started three months after the date of manufacture indicated on the product or as derived from the serial number of the product. 

If any defect due to faulty materials and/or workmanship occurs within the warranty period, Philips will make arrangements for a free of charge repair. Where a repair is not possible or is deemed uneconomical, Philips may agree to replace the product. Replacement will be offered at Philips' discretion and the warranty will continue from the date of original purchase. 

The Philips Warranty applies provided that the product has been handled properly for its intended use and in accordance with the operating instructions. 

http://www.support.philips.com/pageitems/master/countries/GB/UK_Warranty_Terms.pdf

 

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